Terms & conditions for MEASAT Telehealth Prime

Terms and Conditions MyCLNQ

1. GENERAL TERMS AND CONDITIONS

1.1 By downloading and using the Application, you agree to be bound by this Agreement as posted on and accessible through the Application and our website, https://myclnq.co. You also agree to be bound by any additional terms and conditions that are referenced herein or that otherwise may apply to the use of the Application.

1.2 The Web is an evolving medium. We reserve the right to change or modify the terms and conditions of this Agreement. In the event that we change or modify the terms and conditions of this Agreement, we will publish the revised Agreement on the Application and on our website with the date of last revision duly recorded. You agree to review the latest version of the Agreement each time you use the Application so that you are aware of any changes or modifications. By continuing to use the Application following the date of the latest revision, you agree to be bound by the revised Agreement.

2. ELIGIBILITY

2.1 Eligibility. To be eligible to register for a customer user account (“Account”) with us, you must:

a) be at least 18 years of age and capable of entering into and performing legally binding contracts under applicable law;
b) have a mobile device owned and controlled by you and which meets our prevailing specifications for mobile devices;
c) have the Application installed on your mobile device.

2.2 If you are under 18 years of age, please do not download or use the Application.

2.3 Creating an Account. When registering for an Account, you will be asked to provide us with certain information, including your name, mobile number, address and date of birth. Upon successful registration, we will provide you with an Account, accessible to you with an OTP (One-time password).

3. GRANT OF LICENSE

3.1 Subject to your compliance with this Agreement, we grant you a limited, revocable, non-exclusive, non-transferable license to download and install a copy of the Application on a mobile device that you own or control and to run such copy of the Application solely for your own personal use.

3.2 You shall not:

a) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third-party the Application in any way;
b) modify, edit, copy, reproduce, create, attempt derive the source code of, decrypt, interfere with, disrupt the integrity or the performance of, or make derivative works based upon the Application;
c) reverse engineer or access the Application in order to (i) design or build a competitive product or service, (ii) design or build a product using similar ideas, features, functions or graphics of the Application, or (iii) copy any ideas, features, functions or graphics of the Application;

4. USING THE APPLICATION

4.1 The application MyCLNQ does allow you to connect different healthcare services and act as a facilitator.

4.2 The application MyCLNQ allows you to place request only for non-emergency medical transport needs with independent third-party service providers (“Service Providers”), for the Services.

4.3 If you are experiencing a critical or Emergency medical situation, please seek Emergency medical help (999) from an ambulance or hospital.

4.4 Geo-Location Terms: We make use of certain functionalities provided by third-parties to include maps, geo-coding, places and other content from Google, Inc. (“Google”) as part of the Application (the “Geo-Location Services”). To use the Application, you must allow the Application to use the Global Positioning System receiver installed on your mobile device to detect your location. Your use of Geo-Location Services is subject to Google’s prevailing Google Maps Terms of Use and Google’s prevailing privacy policy.

5. FINANCIAL TERMS

5.1 Charges: You understand that use of the Application may result in fees to you for the Services you receive from the Service Provider (“Charges”).

5.2 Refund: i) For Video/Tele consultation in case of doctor/provider cancel the booking then the full amount will refund.

5.3 Cancellation Fee: You acknowledge and agree that if you elect to cancel requests for Services that have been accepted by a Service Provider through the Application, we may charge you a cancellation fee.

6. PERSONAL DATA PROTECTION

6.1 By using the Application and providing personal information to us, you agree that we may collect, use, process and disclose such personal information in accordance with the provisions of this Section 6.

6.2 You may review and update your personal information within the Application by opening the Application and visiting the “profile” page for your Account.

7. CONFIDENTIALITY

7.1 You shall keep confidential all information and materials about the Application, and all information of a secret, confidential or proprietary nature concerning our business or affairs.

8. INTELLECTUAL PROPERTY

8.1 Rights to Application. You acknowledge and agree that the Application and all intellectual property rights associated therewith are, and shall remain, the property of MyCLNQ.

9. DISCLAIMER

9.1 We make no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy of the Application.

10. LIMITATION OF LIABILITY

10.1 To the fullest extent permissible under applicable law, in no event shall MyCLNQ be liable to you or any third party for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in connection with this Agreement.

11. INDEMNIFICATION

11.1 You agree to indemnify, defend, and hold harmless MyCLNQ, its officers, directors, employees, managers, shareholders, agents, representatives, subsidiaries, affiliates, suppliers, and licensors from, and against, any claims, proceedings, losses, expenses, damages and costs, including legal fees, arising out of or in connection with your access and use of the Application.

12. MODIFICATIONS TO, OR DISCONTINUATION OF, THE APPLICATION

12.1 We reserve the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently the Application or any part thereof, with or without notice.

13. TERMINATION

13.1 This Agreement shall commence on the date that it is accepted by you and shall continue until terminated.

14. GOVERNING LAW AND JURISDICTION

14.1 This Agreement shall be governed by Malaysia law, without regard to its conflicts of law principles.